Short answer: ServiceM8 is a well-established job management app, but it caps how many jobs you can run each month and charges in tiers that get expensive as you grow. Looplet is built on the Gold Coast for Australian trades, includes unlimited jobs on every plan (including the free one), and bundles AI quoting, voice control and Android Auto into the price. If per-job caps or AI quoting matter to you, Looplet is the closer fit.
Looplet vs ServiceM8 at a glance
| Capability | Looplet | ServiceM8 |
|---|---|---|
| Built in | Australia (Gold Coast, QLD) | Australia |
| Jobs per month | Unlimited on every plan | Capped per tier (30 / 50 / 150 / 500 / 1500) |
| Free plan | Free Starter — free forever, no card | Trial only |
| Pricing | Weekly, AUD inc GST | Monthly tiers |
| AI quote drafting | Included | Not built in |
| Voice notes & Android Auto | Included | Not built in |
| Xero / MYOB | Two-way (Growing plan and up) | Xero / MYOB |
| Customer portal | Included | Add-on / online booking |
| AU-based support | Yes | Yes |
The job cap is the deciding factor
ServiceM8 prices on how many jobs you create each month — roughly 30, 50, 150, 500 and 1500 jobs depending on the plan. For a busy crew that runs a lot of small jobs, you can hit the ceiling and get pushed up a tier before you’ve actually grown your revenue.
Looplet has no per-job caps on any plan. The free Free Starter plan runs unlimited jobs for a sole tradie, and paid plans scale on users, not job volume. You never get punished for being busy.
AI quoting is built in, not bolted on
Looplet drafts quotes and invoices with AI on every paid plan — describe the job, get a structured quote you can edit and send. ServiceM8 doesn’t include AI quote drafting natively. If chasing quotes is your biggest time sink, that’s a meaningful difference. See how it works on the operations page.
Pricing: weekly AUD vs monthly tiers
Looplet bills weekly in AUD inclusive of GST — a small amount comes out each week instead of one big monthly hit, with 3 “skip weeks” a year for slow patches. ServiceM8 bills monthly by tier. Looplet’s pricing is published in full, GST included:
- Free Starter — $0, free forever, sole tradies
- Growing Pain Relief — $17.31/week (~$75/mo), up to 3 users
- Premium Edge — $103.62/week (~$449/mo), up to 15 users
At launch, the first 6 months are free on every paid plan.
When ServiceM8 might still suit you
If you already run ServiceM8, your team knows it well, and your job volume sits comfortably inside a plan tier, there’s no urgent reason to move. ServiceM8 has a long track record and a mature ecosystem. Looplet’s edge is for trades that want no job caps, built-in AI, voice/Android Auto, and weekly AUD billing in one platform.
Switching from ServiceM8 to Looplet
We import your customers, jobs, quotes and invoices from ServiceM8 so you don’t start from scratch. The Skeleton Key plan includes hands-on migration help. See the full ServiceM8 alternative breakdown, or start free — no card required.
FAQ
Does Looplet limit how many jobs I can create? No. Every Looplet plan, including Free Starter, includes unlimited jobs. You scale on users, not job volume.
Is Looplet cheaper than ServiceM8? It depends on your job volume and team size. Because Looplet doesn’t cap jobs, busy crews on a small team often pay less than they would on a higher ServiceM8 tier. Both publish pricing — compare your numbers on the pricing page.
Can I move my ServiceM8 data to Looplet? Yes. Looplet imports customers, jobs, quotes and invoices from ServiceM8, with hands-on migration help on the Skeleton Key plan.